The price of a toner will be subtracted in your final total once you apply your promo code with both cream and toner added to your cart.

Yes, all products sold on Glamai are 100% genuine. All products sold on Glamai are supplied through direct contracts with official brand suppliers and manufacturers. Please note that Glamai is not responsible for any defects sold on our affiliates' websites for they are not considered "products sold on Glamai."

We offer free standard shipping for US orders only.

Please allow 1–2 business days for your order to be processed. Once it ships, a confirmation email containing your tracking number will be sent to the email address you provided at checkout. Regardless of the shipping method, all orders require 1-2 business days for fulfillment before shipping out. *Please note business days do not include weekends or holidays.

Currently, shipping is limited to the United States.

We have two shipping methods available: 1. Free standard shipping: Est. 5–7 business days through USPS 2. Expedited shipping (vary depending on weight and shipping destination, not including tax): Est. 3–5 business days through Fedex *Please note the estimated shipping duration does not include order processing times.

To avoid shipping delays, we try to process orders as quickly as possible. Therefore, we can only guarantee changes if you request it within the hour your order was placed. If you wish to make any urgent updates, please email us at support@glamai.com as soon as possible and include the following information: In the subject line, put "Change to order" or "Update shipping address" and include your order number which begins with GL. If you wish to update your shipping address, please include the new shipping address in the email. Unfortunately, if your email is sent past the one-hour grace period, we will not be able to make any changes to your order.

To avoid shipping delays, we process orders as quickly as possible. Therefore, we can only guarantee cancellations within an hour from the time order was placed. To request a cancellation, please email us at support@glamai.com as soon as possible and include the following information: In the subject line, put "Cancellation" and include your order number in the email which begins with GL. Unfortunately, if your cancellation request is sent past the one-hour grace period, we will not be able to cancel the order since our warehouse has already processed it.

We do not accept any physical returns due to the impact it has on our environment. Refund requests will be handled on a case-by-case basis. NOTE: A Refund Merchandise Authorization(RMA) for defective/incorrect items needs to be issued by our Customer Service Center to start the process. Please provide photos and/or videos of the item defects to our Customer Service Center support@glamai.com within 30 days of your delivery date.